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As doors reopen, Northeast Ohio companies put up barriers to bring employees closer: Top Workplaces 2021 - cleveland.com

CLEVELAND, Ohio - Before the pandemic, offices were trending toward open spaces where workers could mingle. But after coronavirus forced everyone apart, are companies putting up walls to make their employees safer?

For the 2021 Top Workplaces list, cleveland.com and the Plain Dealer have compiled 175 stand-out Northeast Ohio employers, based on employee surveys. We’ve focused on their responses and adaptations during the coronavirus pandemic.

Since the 1990s, offices had been migrating toward hoteling, in which employees have no set desks or cubicles, under the belief, it increased worker mobility and productivity. The method also allowed companies to make use of empty office space while employees were away, according to SiteReady.

Now, along with hand sanitizer and temperature checks, many businesses are adding plexiglass dividers and more to keep their workplace from becoming a COVID hot spot.

Adding plexiglass is just one way Fifth Third Bank is fighting back the spread along with following the guidelines from the U.S. Centers for Disease Control and Prevention and government regulations, said Laura Passerallo, vice president and regional marketing director.

The bank will continue to promote safe sanitation practices as well as social distancing.

“We have added plexiglass in certain areas, for example, at our financial center counters and desks,” Passerallo said. “Additionally, we continue to promote sanitation practices, social distancing, encouraging sick workers to stay home, and providing personal protective equipment as needed.”

Marcus Thomas, the Cleveland-based marking and advertising agency, has made several health and safety upgrades, said Heidi Modarelli-Frank, partner and senior vice president of public relations.

“From a policy perspective, we’ve given people the permanent option to work from home, from the office, or hybrid. Many of our staff members are choosing a hybrid option, which should reduce the number of people in the office most days,” Frank said.

The upgrades include everything from touchless entry doors that operate with an electric eye, better air filtration and dividers in shared workspaces. Conference rooms are getting new technology that will better serve audio and video so people can conference in from home.

In Beachwood, Eaton Corp. has developed a wide array of protections at each of its locations, including social distancing, mask-wearing, hoteling, temperature checks, and plexiglass dividers between desks.

“Our focus throughout the pandemic has been on the safety, health, and wellbeing of our employees and communities,” said Eaton spokeswoman Margaret Hagan.

The power management company has developed various protections at each of its locations, including temperature checks and plexiglass dividers between desks.

“With these controls, combined with ongoing employee communications, we have been managing successfully through the pandemic,” Hagan said.

Hyland Software in Westlake plans to continue offering flexibility to its employees, extending the ability to work the way they choose, whether from home, the office, or a combination of both, said Kathleen Vegh, assistant vice president of Global Employee Experience.

While reconfiguration plans are still being finalized, Hyland will likely include a hoteling option for those employees who opt for a flexible work arrangement.

Will this temporary safety measure become permanent?

Jacob Morgan, a workplace expert, speaker, author, and founder of The Future of Work University, doesn’t think companies will see a one-size-fits-all approach.

Morgan said the future of work will become more flexible, giving employees a wide variety of options for when, where, and how they can work.

“Some employees may prefer to work in more walled-off environments like a cubicle or an office, other employees may want to return to a more open environment, and some may want to just work from home with the option of occasional hoteling or hot-desking,” said Morgan. “Organizations are going to have to develop a menu of flexible work options in order to create a great experience for their employees.”

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As doors reopen, Northeast Ohio companies put up barriers to bring employees closer: Top Workplaces 2021 - cleveland.com
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